Reset your UI Online password as a claimant | Mass.gov
https://www.mass.gov/how-to/reset-your-ui-online-password-as-a-claimant
Go to the UI Online login screen. Check off the acknowledgement box that says, "I have read and understand the information above." When prompted, enter your Social Security number twice. Click the "forgot password" link. Choose your preferred Multi-Factor Authentication (MFA) verification method, based on the options provided, to receive your ...
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